Shipping policy
Thank you for shopping with us. We aim to make sure your order is processed and delivered safely and on time.
Order Processing
Orders are usually processed within 1–3 business days after the order is confirmed. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Once your order has been dispatched, delivery usually takes:
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Major Cities: 2–5 business days
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Other Areas: 4–7 business days
Delivery times may vary depending on the courier service, location, weather, public holidays, or other unexpected delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order details. Any applicable shipping fee will be shown before you complete your order.
Order Tracking
Once your order has been shipped, you may receive a tracking number through SMS, email, or WhatsApp, depending on the information provided with your order.
Incorrect Address
Please make sure your delivery address, phone number, and other contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delayed or Lost Orders
If your order is delayed, please contact us so we can check its status with the courier. In case of a lost shipment, we will work with the courier service to resolve the issue.
Damaged Package
If your package arrives visibly damaged, please contact us as soon as possible and provide photos or videos of the package and the product.
International Shipping
At this time, we only offer shipping within Pakistan unless otherwise stated on our website.
Contact Us
If you have any questions regarding your order or delivery, please contact our customer support team. We will be happy to assist you.